2014 № 4 On the question of study on public's satisfaction with health care system (Samara State Medical University, Samara, Russia; Ryazan State I.V. Pavlov Medical University, Ryazan, Russia).
Satisfaction of public having accessibility and quality of medical care, as well as its organization became one of the main criteria of valuating the system of health care in the recent time. Conducting sociological research requires a scientific approach and high qualification from its organizers. Sociological valuation can become of the criteria of complex valuation of medical care quality.
2013 № 6 The results of pilot sociological research of patient's satisfaction with ambulatory care at Saint-Petersburg (The Regional medical insurance fund of Saint-Petersburg, Saint-Petersburg, Russia)
The article presents the main results of pilot sociological research of patient's satisfaction with ambulatory care. The research was carried out at Saint-Petersburg in the year of 2012.
2020 № 10 Self-assessment of health and satisfaction with medical care by country people of age 60+ of the Kaliningrad region
With age the state of health worsens, it is necessary to see doctors more often. Availability and quality of the
provided medical care, a set of medical services can differ depending on the place of its rendering. The work purpose – to study a self-assessment of a zdorovyapatsiyentama of age 60+ of rural out-patient clinic of the Zelenograd district of the Kaliningrad region and their relation to the organization of the primary health care (PHC) and satisfaction with it. Survey among 211 patients of rural medical out-patient clinic aged from 60 up to 88 years, within the project of Partnership “Northern measurement” in the field of health care and social wellbeing is conducted (further in the text – the Project). The factors offered in the questionnaire having the greatest impact on health, according to patients, and satisfaction with the PHC organization are studied. The patients living in rural areas often visit the medical organizations with the medical and diagnostic and advisory purposes, pay attention to medical examination passing that can testify to an active position of the general practitioner working in the Project as in answers about the factors having the greatest impact on health, questions of prevention at poll got the last place. The satisfaction with the PHC organization made in general 3.6 points on a five-point system.