All articles by Fokht O. A.
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2017 № 4 Support of Healthcare Information Systems
The experience of Healthcare information system (HIS) support is discussed. Outlined that stage of Support is as important as other stages of the life cycle management information system (MIS). The License service and the cost structure of Support is proposed. The list of services, the urgency categories, typical values of the parameters response time and execution limitations of support intensity are presented. Typical steps of the request management is proposed.