Management in health care
  • 2015 № 6 Organizational and methological activities of chief specialists of the Ministry of Health of the Moscow Region in current conditions

    Organizational and methological activities of chief specialists (CS) is any creative practical, organizational and educational activity aimed at development and implementation of modern medical and organizational technologies into regional system of public healthcare, including diagnostics and treatment of patients, analysis of populational morbidity and mortality, organization of scientific events and various tasks within specific profiles and types of medical activity. A Coordination Council has been established for planning, supervision and assessment of efficiency of CS activities in the Moscow Region, with a special informational monitoring system being run.

    Authors: Gurov A. N. [9] Garina I. B. [2]

    Tags: chief specialists of administrative health care authority1 organizational and methodological activities1

    Read more >

  • Quality of medical care
  • 2017 № 10 The main trends of analysis of the causes of patients’ discontent with the medical aid based on the patients’ complaints and independent assessment of the medical care quality in medical institutions

    The article presents the main approaches to the analysis of the causes of the patients’ dissatisfaction with the medical aid based on the people complaints and independent assessment of the medical care quality in medical institutions found in internet sites of different levels. Sometimes the assessment results are indicative of the rather good and even very good patients’ satisfaction with medical care but the number of patients’ complaints against the dissatisfactory medical aid in some medical institutions remains very high. The main causes of patients’ discontent with medical care are analyzed and concrete recommendations for better medical aid organization are presented

    Authors: Gurov A. N. [9] Plutnitsky A. N. [3] Garina I. B. [2]

    Tags: analysis of patients’ complaints1 complaint1 dissatisfaction with medical aid1 independent assessment of the medical care quality1 prevention of patients’ discontent1

    Read more >