Postanalytical Phase: Management of Quality of Clinical Laboratory Tests

Published: 2017-05-27

    Quality of health care management
  • This article presents the experience of the clinical and diagnostic laboratory of the Federal State Publicly-Financed Institution «Federal Center for Traumatology, Orthopedics and Endoprosthesis Replacement» Under the Ministry of Health of the Russian Federation (Cheboksary) on improvement of the quality on postanalytical phase on the basis of identification and analysis of the most important criteria of the postanalytical phase quality under the conditions of hospital of the traumatology and orthopedics profile. Through the introduction and continuous improvement in the framework of ISO 9001 of the system of management of laboratory service quality, the criteria, which significantly increase (affect) quality of provided services, were identified. Improvement of the most important quality indicators, such as total time of analysis, selection of interpretation criteria and critical values of test results, procedure of information processing with the formation of laboratory test form helped to optimize and use efficiently material and human resources for healthcare.

    Authors: Nikolaev N. S. [3] Nazarova V. V. [1] N. Yu. Dobrovol'skaya [1] Pchelova N. N. [1] Orlova A. V. [3]

    Tags: laboratory tests1 postanalytical phase1 quality2

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