Healthcare Ministry of Moscow region initiated a contest among children's polyclinics. There were developed and adopted standards for children's polyclinics management, criteria for evaluation, time schedule for running the contest and membership of the committee. Chief executives of healthcare regulatory bodies were given an advancing timeframe, which allowed them to create comfortable conditions for providing medical aid services. The contest allowed to reduce queues to registration desk and the waiting time for a doctor's appointment, increase satisfaction rate with the quality of medical aid among the population.
Management in health care