Work with citizen's applications in a medical organization as one of the mostimportant indicators of quality and safety of medical practice

Published: 2017-05-27

    Management in health care
  • The article presents the characteristics of modern features and challenges of working with citizens applications in a healthcare organization. Attention to the fact that this activity is often underestimated chief physicians. It is proved that work with citizens applications in a healthcare organization, being one of the most important indicators of the quality and safety of medical practice, requires allocation of this area in a separate section of the internal control quality and safety of medical practice.

    Authors: Piven D. V. [31] Kitsul I. S. [30]

    Tags: citizens applications1 internal control5 medical organization26 quality and safety of medical practice4

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