2015 № 4 Application of process approach in the medical organizations on the example of the emergency hospitalization.
The example of application of process approach at the description of business processes of the medical organization is given. As an example process the emergency hospitalization is used.
2015 № 4 Methods of analysis and synthesis for models of business processes in the medical organization.
A method for constructing models of business processes is given specialized for medical organizations. It is based on techniques of rational agents.